You have a 14-day cooling-off period to return the product without giving any reasons, starting on the day of receiving the product. The product can only be returned unused and, if possible, in original packaging. To return the order, the return costs are for your account. We will credit the amount within 14 days.
If an item does not satisfy you and you want to cancel the order, you can use this form. You can also download the form as a PDF file, and send it back to us by email.