FREQUENTLY ASKED QUESTIONS

PAYMENT OPTIONS

We accept Ideal, Paypal, Mister Cash and international bank transfers. We’re sorry, but at this moment we do not accept checks and cash money orders.

INTERNATIONAL SHIPPING

Coming soon

WE’RE THERE FOR YOU

You can reach our customer service at any time for ordering, questions about your order and other questions. The easiest way to do this is, is to fill in the contact form. Here you can ask your question, give a suggestion or complaint. Of course you can also reach us by telephone!

erwinsleatherbalm@gmail.com

OPENING HOURS CUSTOMER SERVICE

Monday till Friday: 08:00 – 17:00 hour

Outside our opening hours, our answering machine is on. If you enter your name, phone number and (if any) customer number, you will be called back as soon as possible. Our customer service is closed on New Year’s Day, 2nd Easter Day, King’s Day, Ascension Day, 2nd Pentecost and Christmas.